Preguntas Frecuentes

Pumps

Can I change the guage to 220psi from the Maha Apogee IV and V?

Birzman's gauges are used for the specific model. This gauge will not fit because of the different structure.

How to use Snap-It Apogee head?

Can you please help use the pump again according to our video how to use the Apogee head?
https://www.youtube.com/watch?v=QBC6UENlGMY

What's the valve compatibility for the Apogee head?

Our Snap-It Apogee head is made in accordance with the valve standard 4.5 to 5 mm.
It may be that the depth of your valve does not follow up this standard?
If this is the case, it will be advisable to use our valve extender for the best solution.
http://www.birzman.com/products_2.

My floorpump has the leakage problem.

We would like to make sure if the problem comes from the hose or gauge.
Can you please follow up the stage as the below:
Test 1 to see if the problem comes from the hose:
Disassemble the hose from the pump and see if the air still comes back to the pump.
If the problem fixed,

How to get the gauge for the replacement?

I think this will be most efficient to contact with our local distributor to get the gauge for the replacement.
http://www.birzman.com/about_2.php

Can I use the Snap-It Apogee to the other brand pump?

We could not make sure our hose and Snap-It are compatible with your pump due to the different specifications.
It will be strong advisable to buy the entire pump of Birzman pump.

How to replace a new oring with popping out problem on the Apogee head?

This problem should be sort out by replacing the new o-ring and the correct gold threaded insert that we design to conquer the tolorence from the o-ring.
How to put the oring back to the Snap-It Apogee head
https://youtu.be/zu8LJLtaN5g
How to replace the gold threaded insert.

How many bar we can inflite road bike tires 28 " with E-grip 25 and 16 grams?

The E-grip 16 gram can inflate 700C road bike tires to 8.3 bar.
For the the E-grip 25 gram, we advise using these on MTB tires. If we take the MTB tire 26" instance, it could inflate to 2.8 bar.

Tools

Where can I get the extra blade?

The front tube cutter has the cap on the bottom of the knob.
The extra replacemant blade is storaged inside of the knob and please refer to the attachments.
Can you please double check this blade if it's storage inside of the knob from the front tube cutter?

Are all of multi-tool chain tools compatible with 11 -speed?

For the multi tool, only our Cicada C10 and aluminum A12, both of the chain tools are compatiable with the 11 speed. For the E-version of the multi tools, we noticed this issue and have improve it to use on 11 speed chains.

Dragonfly and Universal chain tool for 8 speed?

The Dragonfly chain rivet extractor could not be compatible for 8 speed chains.
For the 8 speed chains, our Damselfly Universal chain rivet extractor could be compatible for it.

The chain departs from the pedal wrench.

This situation could be repaired by replacing a new chain and break the rivet pin security on this pedal wrench.

Carriers

What's the top tube bag Navigator III compatibility?

Our Navigator III is compatible with the i-phone 5/5s/6/7 and 6s. The i-phone 6 /7plus / 6s plus is over 15 cm, and so it is too long.
The dimensions of the transparent touch screen on this bag are 8*14cm.

Accessories

what is the height of this water bottle in cm

For the water bottle, BM10-PO-WB-01-W/K, the height of this water bottle is 18.5cm.

Birzman

Where I could purchase the products?

Please contact with the nearby distributor which shop to purchase the our products.
http://www.birzman.com/about_2.php

Where are your products made?

We are the Taiwan company and manufacture all of our products in Taiwan.

FAQ in Russian

FAQ in Russian

Birzman FAQ could be donwloaded from the link:
https://drive.google.com/file/d/0B-1TlxmvyoyxZ1M2eTl1dTFpNEU/view