SUPPORT

Warranty

At Birzman, we invest significant time, energy and resources into product development. Our designers, engineers and QC staff are constantly monitoring the development and production process. 


We strive to produce products that look amazing, make your life easier and give you peace of mind, so that you can focus on pursuing your passion for cycling. We have every confidence in our products and believe that you will too. The fact remains however, that there will be times when the products need replacing. Should you have a claim under our warranty policy, please read below to ensure that your claim falls within the coverage the Birzman Warranty offers.

 

Lifetime Warranty:

If your Birzman product does not function according to its intended purpose, under normal use, due to manufacturer defect, the tool will be replaced at Birzman’s discretion.

 

1 Year Warranty

All relevant products are warranted against manufacturer defect for a period of 1 years from date of purchase. Under this warranty, we will replace your product at Birzman’s discretion. Products covered by the 1 year warranty: All pumps, CO2, bags, bottle cages and water bottles

 

Note: Warranties do not cover:

-Normal wear and tear

-Incorrect installation

-Damage or failure caused by neglect, misuse, abuse or accident

Should you wish to pursue a claim, please contact the original retailer along with a proof of purchase.